What is the latest restaurant that everyone
is talking about? The new one, where you can order sugar free activated
charcoal ice-cream on the tablet and pay for it without having to wait for the
bill. These are your latest food franchise trends for 2019.
It is also interesting that franchising
itself is the trend in the restaurant business this year. The market share of
franchises in the food business is growing at a fast rate. This business is one
that is very dynamic and continually sets the benchmark one notch higher. Only
those that can match steps with customers' expectations can last in the long
run.
To understand the reason for the trends that
are actually in vogue, we need to understand the market. The millennials have
just gained adulthood and are getting their presence noted in all sectors. This
is more so in the food business in India.
The millennials have grown up with ample
access to information and communication technologies. They check ratings on the
internet, make reservations on the app, post trendy pictures of their coffee as
they update the status on social media, make cashless payments and rant about
the awesome food on their blogs. They are highly mobile themselves and while
they are here today, next week can see them abroad, and the third week on an
official tour across the nation.
It is this very lifestyle of millennials that
is reflected in the food franchise
trends in 2019 in India.
Global:
There is a lot of exposure to
trends all around the world through the internet. Customers in India have been
abroad for work or leisure and are aware of the high standards in developed
countries. They are delighted to find similar quality and high standards of
service back home and become loyal customers of the food outlet. The global
trends in food tastes, for example, sorghum grain are reflected to some extent
in India too. The interesting thing is that the food business is very quick to
respond to such trends.
Healthy:
The current generation has faced the
brunt of pollution at every level due to large scale industrialization. To
this, they also have the added woes of unhealthy lifestyles. This has resulted
in a very cautious approach that seeks to ensure health in every aspect of
life. Food is obviously the basic pillar of health and hence there is an
enhanced focus on healthy eating habits. Right from healthy ingredients to
healthy processes, everything is noted.
The food joints that serve fresh, fat-free,
and sugar-free foods are trending this year. There is a good demand for
organic, vegan, and dairy free foods. Demand for food that is free from
allergens such as gluten-free or nut-free foods is rising.
Presentation:
Nowadays there is an emphasis on
presentation in every area. In the food business, presentation and plating of
the food are becoming increasingly important. People order ice cream frozen
with liquid nitrogen just for the sake of watching those pale twirls of gas
rise up and fade away beautifully in the air. Ice-cream franchises that serve
desserts frozen with liquid nitrogen are evincing a lot of interest. Whether it
is a cup of coffee or a simple bowl of fruit salad, it has to be served in a
pretty way that will make for a fine photograph drawing a hundred likes on your
social media account.
The focus on presentation is not limited to
vegetable carvings or rainbow colored cakes, it is becoming an essential part
of the service too. The serve-ware has to be eye-catching and cool. Even if it
is your daily cuppa tea, it feels better to be served in a clay kullad. Even
the waiters and other staff are expected to be presentable, knowledgeable and
able to converse well. There is a popular franchise in Mumbai where waiters
suddenly break into an impromptu dance that is actually choreographed very
well. Even in tier III cities like Rajkot, it is not impossible to find
innovation in presentation. There is a soda shop in Rajkot where the server has
presentation and serving skills that are no less than a bartender in an upscale
international franchise.
Presentation and plating are becoming
extremely important for franchises that target children and teenagers.
Categories such as ice-creams, bakery, and confectionary can just not afford to
miss out on presentation. Pretty colors, clever names, and cool packaging are
what children side with. If you do not have lovely pastel colored macaroons
sitting in your window to invite the cool kids out there, forget about being
the market leader right away.
Needless to say, the competition is tough.
Earlier, customers were easier to impress but now it is tough to beat even the
average mom in plating skills. It is a trend that will extend for some years.
Technology:
Technology is trending in every sector be
it education or travel so how can be food left behind? Restaurants all over the
world are seeing major changes in the way food menus are used, dishes ordered
and checks paid.
Alexa and Siri are competing to serve you
not only at home but at the restaurant too. Restaurants are incorporating voice
ordering systems where you can use Alexa to order your usual dish at a favorite
restaurant. If you wish to try a new dish, the self-order kiosk or a tablet
will give you a detailed menu and help you to place your order. No more waving
hands at the waiter to catch his elusive glance at peak hours of the weekend.
You don't even have to wait for the bill. It will be visible in your mobile and
your online payment app will pay it. How great it would be if you would not
even have to earn that money and an app could do it in return of a five-star
rating of the restaurant? Did I just hear that it is possible? Well, nothing
seems impossible now!
Take away:
This trend is so entrenched in the food
business that it is hardly fair to call it a trend. Trends go away after some
time but the takeaway trend does not seem to be going away. With most of the
big cities facing a crunch for space or time, this model of the franchise business is gaining popularity at a fast rate. There are franchises where you
can order food online, by phone or through the food delivery apps. These
kitchens are clean and hygienic but they do not have any eating area attached
to it.
At a time when peak hours see a lot of
waiting time and traffic, such options are getting more popular.Eating out has all been about the
experience for a long time but it is becoming more so now. People look towards
a restaurant as a social place and a café as a meeting place increasingly. A
food business that are able to offer customers a specific feel of character,
high standards of service, and make the experience as hassle-free as possible,
tend to stand out of the rest. The trend is to be one step ahead of the
millennials. Those franchises that succeed in doing it will always pull crowds.
The trends of 2019 are basically about new
experiences that engage the attention of the customers and either make them
feel at home or make them feel awed while respecting their time and comfort.
That appears to be excellent however i am still not too sure that I like it. At any rate will look far more into it and decide personally!
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