Every franchisor
who is new to the franchise business is interested in addressing a potential
franchisee candidate. He strongly believes in his business model and looks for
people that are enthused by his business model and attributes of the brand.
Persons that
have managerial skills but are reluctant to dive head-on into entrepreneurship
often test themselves by getting involved in a franchise. They participate in
all the activities with much energy and interest. They also employ all their
past learnings to scrutinize various aspects of the model.
With the passage
of time, the new entrepreneurs get busy with the fixed format of business and
continue to run it successfully. But soon they start realizing that a
franchisor puts many constraints on them and they hardly have any freedom to
make decisions. When they get used to business as usual, the routine starts to
bore them. This is especially true of people with a strong spirit of
entrepreneurship. They start losing motivation to continually work on improving
the business.
Whenever a
franchisee loses interest in the business, it stops growing. Imagine a business
that has many such franchisees. In such a case, the franchisor is eager to sign
on people with a more persistent interest in the business. But, how can new
franchisees be introduced if there are no more locations remaining to be
explored?
This is a very
bleak scenario but it can be remedied if there is proper franchise resale strategy clearly outlined in the original
franchise agreement. Sadly, most franchisors see such a situation in a negative
light and totally fail to address it.
In the recent
times, this issue is under a lot of discussions and many believe that a clear
strategy is found to be extremely essential a few years down the line when getting
franchisees will not be the only focus of a business. Franchisors are now
advised to think about it and incorporate required clauses in the original
agreement itself.
The legal
document binding a franchisor and franchisee in the event of a resale becomes
very essential to retaining the interests of all concerned and avoiding legal
tangles in the future. The document should clarify certain points that are
discussed below.
Standard selling
procedure:
The agreement
should mention a standard set of steps and rules to follow in a specific order
when the decision to sell is taken. The first step can be to take approval for
sale from the franchisor. This will bring the franchisee and the franchisor on
the same page regarding the future of the franchise unit. The manual can
further mention the processes of advertisement, independent valuation of the
business, selection of new franchisee, various selling fees, and joining
charges. It can also prescribe the format for the agreement of sale that will
link the new franchisee to the franchisor.
Selection of the
new franchisee candidate:
The franchisor
should have the final say in whether a candidate can be approved to buy a
franchise from the existing franchisee or not. If an agreement limits itself to
allowing resale but does not mention such authorities, then there are high
chances of an unsuitable candidate getting the franchisee.
As is mentioned
as often as can be, only wealth cannot be the criteria for the selection of a
franchisee. The candidate would have to prove himself on many counts such as
experience, qualifications, knowledge, and personality. If need be, in certain
businesses requiring particular experience and knowledge, the criteria can be
mentioned explicitly. It should entirely be the franchisor’s prerogative to
select or reject a prospective candidate.
The selling
price of the franchise:
A franchisee
that has invested a lot of time, money and effort to develop his business will
want to receive profits that are proportional, by selling the franchise unit.
While this is perfectly reasonable, the selling price should not be very high.
If the profits from selling the franchise are very high, any of the other
franchises will also be motivated to make easy money through the sale of their
franchise units. A very high selling price will also dissuade clever
businessmen from buying it. It would more or less surely fall into the hands of
a person who has money but no business acumen.
This is a very
undesirable situation because if the person is not suitable for business or
does not have adequate exposure to the field, there are chances of performing
badly. Such a person can even damage the brand by not meeting the standard
quality that customers associate with your brand. Thus it should be clearly
mentioned in the agreement that the selling price of the franchise should not
go beyond a certain percentage over the original franchise fees.
When a person is
ready to buy a franchise business, there is an opportunity for the franchise
unit owner to earn. Do not forget that the franchisor is the original owner and
he also gets an opportunity to earn. It is a different matter that some
franchisors charge only a small amount that will proceed towards providing
training and other support that is necessary for new franchisees onboard.
Some of the
entrepreneurs believe in making money if the opportunity presents itself. They
charge the franchisee as well as the prospective buyer of the franchise unit.
Some view this additional cost as something that will dissuade sellers as well
as buyers. Whatever fees
the franchisor thinks appropriate should be mentioned clearly in the document.
Exit strategy:
In addition to
the points discussed above, there has to be an exit agreement between the
original franchisee who wishes to sell and the franchisor. A franchisee
receives a lot of product and service knowhow while working with a franchise
through extensive training. They are also privy to a number of business secrets
relating to marketing and sourcing. This fact leads to the risk of the know-how
being used unfairly after leaving the franchise. It can become a major source
of worry for the franchise that has spent years building this knowledge.
In order to
protect the business interests in such a situation, the franchise declaration
document has clauses that state that the franchisee cannot engage in a
competitive business in the same area as the territory of the franchise that
was held by him.
There will also
be clauses relating to the payment of dues, fees, and charges up to a certain
period of time during which the business continues. There will also be clauses
relating to the lease agreement in case the property where the business is
based, belongs to him.
Three party
selling deed:
The process of
selling a franchise by a franchisee is related to three different parties,
namely, franchisor, existing franchisee, and new franchisee. The document has
to bind all three in agreement. If a standard format is designed by a lawyer it
could be used with the surety that it is legally binding in certain ways that
are desirable to the franchisor.
Thus, it is best
that a franchisor consider these changes as inevitable and consider them in
legal the provisions that ensure stability to his business. The selling process
should be very clearly mentioned in the manual and should also be touched upon
during the initial franchise training. If the franchise is at such a stage
where there are more chances of such a situation, he can organize a workshop to
guide the franchisees.
A smooth
transition of ownership of franchise will help all the three parties to adjust
to the necessary change and resume business in a short time without any loss of
market.
Great Content and information. Thanks for sharing such helpful information.
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